Frequently Asked Questions

Everything you need to know about Body by AI. Can't find what you're looking for? Reach out to our support team.

Getting Started

Do I need the book to use Body by AI?

No, the book is not required. All new users get a 21-day free trial — no credit card needed. Book buyers get an extended 30-day trial plus structured data from the book's protocols loaded into their coaching profile, redeemable with the promo code in their copy.

What if I've never tracked macros or calories before?

No prior knowledge needed. Our guided onboarding walks you through everything step by step: setting up your profile, understanding your targets, logging your first meal, and completing your first workout. The AI coach explains concepts as they come up, so you learn by doing rather than studying beforehand.

What devices and wearables are supported?

Body by AI integrates with Apple Health, Garmin, Google Health Connect, and Strava. Heart rate, HRV, sleep, and activity data sync automatically to improve your coaching. No wearable? No problem. The app works perfectly with manual entry for weight, sleep, and activity.

Is there a free trial?

Yes — every new user gets a 21-day free trial with full access to all features. No credit card required to start. Book buyers get an extended 30 days free when they redeem their promo code at signup. After your trial, you can subscribe to the Standard ($29/month) or Pro ($59/month) plan.

Pricing

Why are AI coaching conversations unlimited?

Because counting conversations creates anxiety and discourages people from asking the questions they need answered. We never want you hesitating to ask your coach something because you are worried about hitting a limit. The AI costs per conversation are a small fraction of your subscription, so there is no reason to ration them.

What's the difference between Standard and Pro?

Standard ($29/month) includes unlimited AI coaching conversations, personalized workout programming, nutrition tracking, progress tracking, and wearable sync. Pro ($59/month) adds everything in Standard plus AI-powered meal planning, weekly grocery lists, Instacart grocery delivery link (coming soon), food photo macro analysis, and DEXA scan integration for precision body composition tracking.

Can I switch between Standard and Pro?

Yes, anytime. Upgrading from Standard to Pro takes effect immediately and you are charged the prorated difference. Downgrading from Pro to Standard takes effect at the end of your current billing period, so you keep Pro features through the time you have already paid for.

Can I cancel anytime?

Yes. Monthly subscribers can cancel anytime and their access continues through the end of the current billing period. Annual subscribers can cancel anytime but their subscription continues through the end of the paid year. No cancellation fees, no questions asked.

What happens to my data if I cancel?

Your data is preserved indefinitely after cancellation — so if you return, everything picks up where you left off. You can export your complete data in JSON or CSV format at any time, and you can request permanent deletion from your account settings or by emailing us.

Data & Privacy

Is my health data safe?

Yes. All data is encrypted in transit and at rest. Every database table is protected by Row Level Security (RLS) policies that ensure only your authenticated account can access your data. We never sell your data, never share it with advertisers, and never use it for purposes beyond your coaching. You can export or delete your data at any time.

Do you sell my data?

No. Never. Not anonymized. Not aggregated. Not to advertisers. Not to data brokers. Not to anyone. Our business is funded entirely by subscriptions. Your data exists solely to power your coaching and is never monetized in any other way.

Can I export my data?

Yes. You can export your complete data in JSON or CSV format anytime from day one. This includes workouts, nutrition logs, body metrics, progress photo metadata, coaching interactions, and all other personal data. Your data is never held hostage.

What if there's a data breach?

We carry cyber liability insurance, follow industry best practices for data protection including encryption, RLS, and least-privilege access controls, and have an incident response plan in place. In the event of a breach, we will promptly notify all affected users with full transparency about what happened and what steps we are taking.

Health & Safety

Is this medical advice?

No. Body by AI is a fitness coaching tool, not a certified personal trainer, licensed physical therapist, medical provider, or any other fitness or healthcare professional. The app does not diagnose, treat, cure, or prevent any disease or medical condition. Always consult your physician before starting any new exercise or nutrition program, especially if you have pre-existing health conditions.

What if I have injuries or physical limitations?

Tell us during onboarding or update your profile at any time. You can also import relevant medical records. The AI coach respects all declared restrictions and will never program exercises that conflict with them. That said, the app is not a replacement for your doctor or physical therapist. Work with your healthcare provider on injury management.

Can I use this while pregnant?

We recommend consulting your OB-GYN for exercise guidance during pregnancy. The app includes basic exercise safety precautions (intensity limits and exercise restrictions by trimester), but does not currently provide ACOG-compliant pregnancy-specific coaching or nutritional programming. Always work with your OB-GYN or midwife throughout your pregnancy.

What about menopause and hormonal changes?

You can set your hormonal status (perimenopause, postmenopause) during onboarding, and the AI coach will note any HRT medications you log. However, menopause is highly individual — always consult your doctor or OB-GYN for exercise and nutrition guidance during this transition. The app provides general fitness coaching, not menopause-specific medical programming.

Meal Planning — Pro

How does meal planning work if I cook for my family?

Pro meal planning supports full household setup. You define each family member with their own dietary restrictions, preferences, and allergies. The AI builds shared meals that work for everyone, portioned differently per person to match individual macro targets. Kid-friendly meals are flagged, and the system avoids allergens across the board.

Can I set a grocery budget?

Yes. Set a weekly grocery budget and your preferred stores. The meal planner optimizes for seasonal produce, bulk buying opportunities, store brand alternatives, and cross-meal ingredient efficiency to keep your grocery bill within budget without sacrificing nutrition quality.

How does grocery delivery work?

A link sends your weekly grocery list to Instacart (coming soon). You always review the cart before anything is ordered. The app never auto-orders or charges you without confirmation. You stay in full control of every purchase.

Ready to get started?

Buy the book, get your promo code, and let your AI coach handle the rest.

Redeem Your Book Code